Legal
Privacy Policy
Last Updated: May 19, 2026
Welcome to Vacterra ("Company", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, request services, or otherwise interact with us.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:
- Name
- Company name
- Email address
- Phone number
- Project details
- Service requests
- Any information submitted through contact forms
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Referral sources
- Usage and analytics data
Cookies
We may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Enhance user experience
- Measure marketing effectiveness
You may disable cookies through your browser settings.
How We Use Information
We may use collected information to:
- Respond to inquiries
- Provide quotes and project estimates
- Deliver requested services
- Communicate regarding projects
- Improve our website and services
- Comply with legal obligations
- Protect our business from fraud or misuse
Information Sharing
We do not sell your personal information.
We may share information with:
- Service providers assisting with website hosting, analytics, communications, or business operations
- Professional advisors
- Regulatory authorities when legally required
- Successors in the event of a merger, acquisition, or business transfer
Data Security
We implement reasonable technical and organizational measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain information only as long as necessary to:
- Provide services
- Maintain business records
- Meet legal, regulatory, tax, or contractual requirements
Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
Your Rights
Depending on your location and applicable laws, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Withdraw consent where applicable
- Request information regarding data processing
To exercise these rights, contact us using the information below.
Children's Privacy
Our services are not directed to children under 13 years of age, and we do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
VacterraEmail: info@vacterra.ca
Website: vacterra.ca